Legal
Neurork Inc., a US corporation, owned by Neurkern
Who provides these services
- Neurork (Neurork Inc.) provides all five Neurork services: Axork, Daxolex, Camrive, Synaram and Chiasmar. It is owned by Neurkern, its parent company.
- One Neurork Account signs you in to all of them. Plans, payments, invoices and statements come from Neurork, the seller, and card statements show NEURORK.
- We never store payment details such as credit cards on our systems. You pay on Stripe's or PayPal's own page, and they keep your card or wallet details, not us.
- The same Terms, Privacy Policy and Acceptable Use Policy cover every service.
Our sites
| Site | What it is | Who uses it |
|---|---|---|
| neurork.com | Neurork: your Neurork Account (sign-in, security, your NURK number) and the one place for plans, billing and statements. | Everyone |
| axork.com | Axork: chat with Corlatra, research, Cortivas, Core documents and Locigram search. | Everyone |
| daxolex.com | Daxolex Mail: email. | Everyone |
| camrive.com | Camrive: files and share links. | Everyone |
| synaram.com | Synaram: messages, calls, Spaces and contacts. | Everyone |
| chiasmar.com | Chiasmar: calendar and reminders. | Everyone |
| gliaid.com | Gliaid: IT and support for every service, including a form for when you can't sign in. | Everyone; staff desks for Neurkern staff |
| neurtor.com | The public status page. Read only. | Everyone |
| autonortex.com | Our private operations site for the owner. Not a public service. | Owners only |
| taxetal.com | Our private tax and revenue records. Not a public service. | Owners and authorised staff |
| neurkern.com | Neurkern admin, the parent control plane. Visitors go to neurork.com. | Owners (password, then passkey) |
- Members of the public get @daxolex.com email addresses. Our staff use @axork.com. Your username is reserved on every domain, so nobody else can take it.
- Axork has a page for each country it serves: axork.com/uk, /us, /ca, /au and every EU country, such as /de, /at, /nl and /es. Choose your country.
- Signing in on one site signs you in on the others, and signing out of one signs you out of all of them.
- Emails we send you, such as sign-in codes, say which service sent them and that it's a Neurork service. Bills come from Neurork.
Cookies and this browser
We only use cookies we need to run the service. There are no advertising cookies. Each site sets its own cookies for its own address only; one site can't read another's.
| Name | Where | What it does | How long |
|---|---|---|---|
axork_session | neurork.com, axork.com, daxolex.com, camrive.com, synaram.com and chiasmar.com, each its own | Keeps you signed in on that site. | Until you sign out, or up to your "remember me" period |
autonortex_session | autonortex.com | Keeps an owner signed in to the command dashboard. It is not the Axork sign-in cookie. | Until you sign out, or up to your "remember me" period |
neurkern_session | neurkern.com | Keeps a Neurkern admin session separate from Axork, Taxetal, and Autonortex. | Until you sign out, or up to your "remember me" period |
gliaid_session | gliaid.com | Keeps you signed in on Gliaid, and remembers which desk you opened. | Until you sign out, or up to your "remember me" period |
nse_session | neurosemble.com | Keeps a Neurosemble work account signed in. It is not a Neurork Account cookie. | Until you sign out, or up to your "remember me" period |
nse_cand | neurosemble.com | Keeps a candidate application session. Applicants never sign in with a Neurork Account. | Until you leave, or up to a short idle limit |
taxetal_session | taxetal.com | Keeps authorised staff signed in to the tax records. | Until they sign out, or up to the "remember me" period |
axork_device | Every site that signs you in | A random number for this browser, so we can spot new devices and remember which accounts have used this browser. | 400 days |
axork_country | axork.com | Remembers the country site you opened (such as axork.com/de), so other pages stay in that country. | 1 year |
ax_front | axork.com | Remembers that you chose "Try it free", so the front page doesn't show again. | 1 year |
| Local storage | Every site | Your layout choices, theme and, if you allow it, preferences. Stays on your device. | Until you clear it |
This browser's account list shows only the first name and @username of accounts that signed in here. You can remove one from the switcher at any time. When you sign out and choose to save your pages, the addresses of your open pages and your place on them are stored encrypted for you for up to 30 days.
Your data and your rights
- Download your data: Settings → Your data, any time. The export is your own data from your account. Staff cannot download it.
- Delete your account: Settings → Reset and delete. There is a waiting period first (up to 30 days in the UK and EU, up to 45 days in the US). We do not shred data at once. Where the law gives a longer wait, we follow the rules for the place you signed up.
- Access, correction, objection or portability: email [PRIVACY EMAIL].
- Complaints: you can complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.
Contact
- General questions: [CONTACT EMAIL]
- Privacy and data requests: [PRIVACY EMAIL]
- Abuse, spam and copyright notices: [ABUSE EMAIL]
- Age and ID questions: Verification@support.axork.com
- Help with any service: gliaid.com, or open a ticket without signing in at gliaid.com/submit.
Every site also takes mail at these addresses. Each one goes to a real place, and no person can ever take them:
| Address | What happens |
|---|---|
| support@ (any of our domains) | Opens a Gliaid support ticket. We email you a code before anything private comes back. |
| security@ | A security report, handled first by our security team. |
| privacy@ | A data request (access, correction, erasure and the rest), with its legal deadline. |
| abuse@ | An abuse case for our safety team (copyright@ and dmca@ for copyright notices). |
| billing@ | A billing ticket. Bills themselves stay on your Neurork Account. |
| no-reply@ | Doesn't take mail: you get one short answer pointing to gliaid.com. |
Company details
- [COMPANY NAME], a US corporation registered in [US STATE], United States of America, registration number [COMPANY NUMBER].
- Registered office: [ADDRESS].
- Write to us at: [ADDRESS].
- ICO registration: [ICO REGISTRATION NUMBER].
- EU representative (GDPR Article 27): [EU REPRESENTATIVE NAME AND ADDRESS].
- Governing law: England and Wales, the law of the country you live in. You keep the consumer rights of the country you live in.